Candle Care 101- Please Read
Question: Why is my candle releasing soot?
Answer: Soot is a natural occurrence for any candle. If your candle is continuously releasing soot, it can be the result of carbon build-up on the wicks, not trimming the wicks of the candle, over-burning the candle, or burning the candle in an area that is receiving a draft from a vent.
Tip: If you are experiencing excess sooting, try trimming your wicks to 1/8’’, moving your candle to another location, or extinguishing your candle if it has been burning for more than 3-4 hours.
Question: Why is my candle tunneling? (Wax build up on the edges of the candle)
Answer: When a candle tunnels, it is likely that the candle has not been burning long enough for the wax to pool from edge to edge.
Tip: If the candle has begun to tunnel, burn the candle for 3-4 hours to allow the candle to self-correct. Continue to burn in 3-4 hour increments until the candle self- corrects.
Question: Why isn’t my wick staying lit?
Answer: Wax and fragrance can occasionally clog the wick.
Tip: Extinguish the flame, wait for the candle to cool, trim the tip of the wick. Re light
Question: Do your wicks contain lead?
Answer: Our wicks are 100% cotton and contain no traces of lead for cotton wicks. Wooden wicks do not contain Lead.
Question: Are your candles vegan and cruelty free?
Answer: Yes, of course